Return Policy

Service Guarantee

specialsection is committed to providing high-quality tree pruning services. We stand behind our work and strive to ensure complete customer satisfaction with every project we complete.

Satisfaction Guarantee

If you are not satisfied with the tree pruning services we have provided, please contact us within 7 days of service completion. We will work with you to address any concerns and, if necessary, provide additional pruning work to meet your expectations at no additional charge.

Cancellation Policy

You may cancel or reschedule your tree pruning appointment:

• With 24 hours or more notice: No cancellation fee
• With less than 24 hours notice: A cancellation fee may apply
• Same-day cancellations: Full service fee may be charged

Cancellations due to inclement weather or unsafe conditions will not incur any fees and can be rescheduled at your convenience.

Refund Policy

Refunds for tree pruning services are considered on a case-by-case basis:

• If service has not been performed and you cancel in advance, a full refund will be provided
• If service is partially completed due to circumstances beyond our control, a prorated refund may be provided
• If you are unsatisfied with completed work, we will first attempt to resolve the issue through additional service at no charge

Service Modifications

If you need to modify the scope of work after service has begun, we will discuss the changes with you and provide an updated estimate. Additional work will only proceed with your approval.

Property Damage

We carry insurance to cover any accidental damage to your property that may occur during tree pruning operations. If you notice any damage, please contact us immediately so we can address the situation promptly.

Dispute Resolution

If you have a dispute regarding our services, we encourage you to contact us directly. We are committed to resolving any issues fairly and promptly. Most concerns can be resolved through direct communication.

Contact for Returns or Refunds

To request a refund or discuss any concerns about our services, please contact us at:

specialsection
405 S Elm St #303
Denton, TX 76201, United States
Phone: +1 (940) 595-3335
Email: clients@specialsection.world

We will respond to your inquiry within 2 business days and work with you to resolve any issues.

Policy Updates

We reserve the right to update this Return Policy at any time. Any changes will be posted on this page with an updated revision date.